Privacy Policy

Who we are

English for All is a registered charity dedicated to supporting asylum seekers, refugees, and other vulnerable individuals, including families. Our primary mission is to teach English as a second language to those who need it.

Our website address is: https://www.englishforall.uk

We are committed to safeguarding the privacy of our students, volunteers, donors, and website visitors. This policy outlines how we collect, use, and protect your data in compliance with UK data protection laws, including the General Data Protection Regulation (GDPR) and guidance from the Fundraising Regulator.

For any questions or concerns regarding this policy, please contact us at info@englishforall.uk.

 

What personal data we collect and why we collect it

  • We collect only the minimum necessary data required to provide our services and support our charitable mission.
  • Contact Information (e.g., email addresses and phone numbers) – Provided by individuals to access our online learning services, notifications about courses and sessions, or to contact us.
  • Comments Data – If you leave a comment on our website, we collect the information entered in the comment form, along with your IP address and browser user agent to detect spam.
  • Learning Support Data – If you receive equipment or digital access (such as tablets or mobile internet), we may hold data including location, device usage, and available credit, solely to ensure you can access our services effectively.

We do not share this information with third parties unless legally required.

 

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

We use Akismet, an automated spam detection service. You can view Akismet’s privacy policy here: https://akismet.com/privacy/.

An anonymised string (hash) of your email address may be sent to Gravatar to check if you have a profile image. Gravatar’s privacy policy is available here: https://automattic.com/privacy/.

Please note: Comments are not made public on our website.

 

Cookies

Cookies are small files stored on your device that help improve website functionality and user experience.

  • If you visit our website, a temporary cookie may be set to check if your browser accepts cookies.
  • Some embedded content (e.g., videos) may place cookies on your device.
  • You can manage or delete cookies through your browser settings.

 

Embedded content from other websites

Articles on our site may include embedded content (e.g., videos, images, articles) from third-party websites. This content behaves as if you visited the other website directly and may collect data, use cookies, or track interactions.

We recommend reviewing the privacy policies of any third-party websites before engaging with embedded content.

Who we share your data with

We do not share your data with any third parties, except:

  • Legal or regulatory authorities, if required by law.
  • Payment processors, when handling donations securely.

We do not sell, rent, or trade your personal information with any organisations or individuals.

 

How long we retain your data

We keep data only as long as necessary to fulfill our charitable mission and legal obligations.

  • Contact details are retained as long as you are actively using our services or supporting our work.
  • Donation records are retained for financial and Gift Aid compliance.
  • Learning support data is retained only for as long as necessary to provide services.

When data is no longer needed, we securely delete or anonymise it.

 

Your rights over your data

Under UK GDPR, you have rights over your data, including:

  • Access – Request a copy of your personal data.
  • Correction – Ask us to correct inaccurate or incomplete information.
  • Deletion – Request that we erase your data (excluding data we are legally required to retain).
  • Restriction – Limit the processing of your data in certain circumstances.
  • Objection – Object to certain types of data processing.

To exercise any of these rights, email us at info@englishforall.uk. We will respond within one month.

If you are dissatisfied, you have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/

Where we send your data

We do not send your data to any third parties unless legally required.

 

How we protect your data

We take appropriate security measures to protect personal data, including:

  • Restricting access – Only authorised staff and volunteers handle personal data.
  • Using secure servers – We do not store data on unsecured or external systems.
  • Limiting data collection – We collect only the information necessary to provide our services.

If a data breach occurs, we will notify affected individuals and relevant authorities as required by law.

 

What third parties we receive data from

We do not receive data from any third parties.

 

What automated decision-making or profiling we do

We do not use any form of automated decision-making or profiling with personal data.

 

Fundraising and donations

As a charity, we adhere to the guidelines set by the Fundraising Regulator to ensure ethical and transparent fundraising.

  • Donations and Gift Aid: If you make a donation, we may collect and process details necessary for financial records and claiming Gift Aid (for UK taxpayers).
  • We will never sell or share donor information with third parties.
  • If you have any questions about how we handle donations, contact us at info@englishforall.uk.

 

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Last updated: 5th March 2025

For any questions or concerns, please email us at info@englishforall.uk.